Contact us

Customers

With all queries, please contact your intermediary first with any questions you may have regarding your insurance as they should be able to resolve 99.9% of all queries and will be aware of other policies that may exist alongside ours. We ask this because of the way systems talk to each other in respect of any changes to a policy; all changes must flow in one direction and that is from your intermediary to us. In the unlikely event you do need to contact us directly, please use the email facility HERE where you can expect a response within 2 working days. If the matter is urgent between the hours of 9.00 and 5.00, you can choose from the following telephone options. Please have you policy number and vehicle registration number to hand

For Policy Queries Telephone
Select option 1 or email
01202 283184

To Discuss Validation Documents
Select option 2 or email
01202283184

For New Claims Notifications
Select option 1
0800 096 9629

or from a mobile
+44 (0)1606 562314

To Discuss an Existing Claim
0800 923 4222

Calls to the 0800 numbers are free; others are the same as calling a normal local or national landline

Alternatively you can write to us at Premier Underwriting Limited, Ocean 80, 80 Holdenhurst Road, Bournemouth, Dorset BH8 8AQ

 

Intermediaries

Underwriting – NB, MTAs and Cancellations
Option 1
01202 283184

Policy Validation and Fraud
Option 2
01202 283184

Electronic Trading Queries
01202 283363

General Enquiries
01202 283184

New Claims Notifications
Option 1
0800 096 9629

Existing Claims
0800 923 4222

 

Contact Form

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